Please be aware that due to the severe weather conditions forecast for this weekend (6th – 8th December 2024), our services may be impacted. Call-out times may be extended to ensure the safety of our teams as they work hard to respond to your needs.
As a reminder, you can report an emergency repair by contacting our out-of-hours team on 029 2046 8490. Please note that it may take a little longer to answer your call as demand might be higher during the storm. Our out of hours service provider Llesiant Delta Wellbeing also has an online emergency form where you can report any emergency repairs: https://deltawellbeing.org.uk/delta-connect/out-of-hours-emergency/
Please do not report any repairs through our social media channels.
To help stay safe, here are a few things you can do to prepare for the bad weather:
- Bring in or secure any loose outdoor items such as garden furniture, trampolines, or Christmas decorations.
- Ensure your phone is charged incase of power cuts.
- Stay indoors and avoid any travel unless absolutely necessary.
- Keep up-to-date with the latest weather forecasts and follow official advice.
We appreciate your understanding and patience during this challenging time. Please stay safe!