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Everyone has the right to live safely, free from abuse, neglect and exploitation. If you think you, someone in your home or community is being abused or neglected, CCHA can help and make sure the person receives the right support. 

  • If you think a child or adult is in immediate danger, call 999   
  • You can contact CCHA on 029 2046 8490 (Monday-Friday 9am-5pm) or email safeguarding@ccha.co.uk. You can ask to speak to our Safeguarding Lead, Lauren Howells (07929858802) or the Designated Safeguarding Person directly, or you can discuss your concerns with any member of staff who will pass on the information.   
  • Safeguarding means protecting children, young people and adults from neglect and abuse. 
  • This includes physical, emotional, financial, sexual and psychological abuse, discrimination, modern slavery and self-neglect.   
  • CCHA works alongside partners including the police, social services and healthcare providers to try to keep everyone safe in their homes and supported to make independent choices. 

There can be many signs of abuse and neglect. However, the signs can often be difficult to spot. There may be some warning signs including:  

  • Unexplained injuries  
  • Reduced attendance at school, college or work  
  • No gas or electricity in property  
  • Unexplained repairs in property  
  • Unauthorised person staying at property  
  • Unexplained financial expenditure   
  • Property condition that indicates a household is struggling to cope 
  • Concerns about domestic abuse i.e. abuse occurring in intimate relationships or alongside family relationships  
  • If you think a child or adult is in immediate danger, call 999   
  • You can contact CCHA on 029 2046 8490 (Monday-Friday 9am-5pm) or email safeguarding@ccha.co.uk. You can ask to speak to our Safeguarding Lead, Lauren Howells (07929858802) or the Designated Safeguarding Person directly, or you can discuss your concerns with any member of staff who will pass on the information.

  • We will always treat any concerns seriously.  
  • We will check our systems for any other information that may relate to the concerns you have reported  

 

  • We will share concerns with other agencies so they can investigate further, where this is appropriate. If you do not want us to disclose your identity, please let us know.  
  • We will support you to safeguard yourself and others. 
  • We’ll help you cope with the effects of any abuse or neglect you have seen or experienced and will signpost you to specialist support agencies where appropriate.   
  • Full details about CCHA’s approach to safeguarding can be found in our safeguarding policy here.