Our Corporate Director of People & Places, Liz Evans, said: “I am delighted that we were able to attract Vicki to join us at such an exciting time in the growth of our services.

“Vicki joins us from the post she has held for 12 years at United Welsh, as Neighbourhood Lead, leading tenancy management, community investment and tenant engagement teams.  She is passionate about bringing out the best in people and developing cultures based around trust, openness and honesty. It’s clear that Vicki shares CCHA’s community-based values and vision and she will be a tremendous addition to the team as we continue to deal with the challenges of the coronavirus pandemic.”

Vicki said: “I am delighted to be appointed to the role of Head of Housing & Communities at CCHA. I am looking forward to working with the CCHA team and tenants to provide excellent services to tenants and communities. I am excited to join such a customer-focused, values-based organisation at such an important time. I am passionate about the difference that quality housing and services can bring to individuals and am looking forward to being part of CCHA’s journey.”

Vicki Miller has worked in housing in Wales and England for 20 years, starting out in Cardiff Council’s Butetown housing office which inspired her to work in the sector. She is a corporate member of the CIH and has a Post Graduate Diploma in Housing. Vicki lived in Adamsdown for many years and is looking forward to being involved in this community. She has most recently worked at United Welsh leading tenancy management and community investment/tenant engagement teams. Prior to that she worked at Cardiff Council as housing team manager.