Skip to main content

A new discretionary emergency fund has been created to support Cardiff residents in crisis.

The initiative is the Council’s latest response to the impact of the pandemic. This impact continues for many communities across the city.

The fund will be available to individuals and families experiencing severe hardship. If all other options of support have been exhausted, it will assist with essential expenses. For example, gas and electric bills, urgent repairs to white goods, essential furniture, or equipment to allow access for online resources.

Applicants to the fund will have support from Cardiff Council’s Money Advice team. They will discuss the household’s circumstances and explore ways to maximise their income. This could be through accessing grants, discounts and benefits, supporting with with any debt, etc. They will also provide support in applications for the fund, if other money support options have been exhausted.



Applications are assessed by an independent panel of Council officers. If successful, any necessary purchases or payments will be made on the applicant’s behalf.

Applicants must be over 16 and live in Cardiff. Other eligibility criteria applies, including the requirement to be in receipt of certain benefits, proof of low income from earnings, or access to savings below a certain threshold.

Contact Cardiff Council’s Money Advice Team on 029 2087 1071, email  or visit their website   for a range of information and advice on money matters.