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The information on this page will help you determine when noise is, and when it is not, an act of antisocial behaviour.

It will also advise what steps you need to take to resolve the issue yourself, or progress the matter if you are unable to resolve it.

If the situation continues, despite taking the steps listed below, you can report the issue to us.

 

If the situation is not an emergency, but requires police advice and intervention, please call 101.

 

Remember: if there is an immediate emergency and you or anyone else are in danger, please call 999.

 

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Common Noise Concerns

This would only be considered antisocial behaviour if the noise is persistent.

Persistent means the disturbance lasts for continuous periods of over 30 minutes a day, for at least five days, and within one week. The music would be considered ASB if taking place at night after 11pm and before 7am.

Before reporting the incident, and it feels safe to do so, please consider the following:

  • Having a friendly word with your neighbour. They may not be aware of the noise they are causing, and how it is affecting you.
  • If this does not work, or you do not feel it safe to approach your neighbour directly, we advise contacting Environmental Health
    If they take action, we can use this as evidence against the perpetrator if necessary.

We would not usually consider this to be antisocial behaviour.

Before reporting the incident, and it feels safe to do so, please consider the following:

  • Having a friendly word with your neighbour, as they may not be aware you can hear them.
  • If this does not work, or you do not feel it safe to approach your neighbour directly, we advise contacting Environmental Health
    If they take action, we can use this as evidence against the perpetrator if appropriate.

If you suspect there may be immediate danger to one or more members of the household, or you are concerned about the welfare of anybody in the property, please contact the police.

If you have any welfare concerns, please click here for further advice and guidance.

We would not usually consider this to be antisocial behaviour.

Before reporting the incident, and it feels safe to do so, please consider the following:

  • Having a friendly word with your neighbour. They may not be aware of the noise they are causing, and how it is affecting you.
  • If this does not work, or you do not feel it safe to approach your neighbour directly, we advise contacting Environmental Health
    If they take action, we can use this as evidence against the perpetrator if appropriate.

We would not consider this to be antisocial behaviour.

Before reporting the incident, and it feels safe to do so, please consider the following:

  • Having a friendly word with your neighbour. They may not be aware of the noise they are causing, and how it is affecting you.
  • If this does not work, or you do not feel it safe to approach your neighbour directly, we advise contacting Environmental Health
    If they take action, we can use this as evidence against the perpetrator if appropriate.

We would not consider this to be antisocial behaviour.

If you have concerns about the welfare of a child however, please contact social services safeguarding team

Alternatively, you can click here for further advice and guidance.